Returns & Refund Policy

Not satisfied? Let us know!
Doggie Dailies is committed to providing high-quality products to help people and their companions live happier, healthier lives together.  That is why we proudly stand behind our products and quality controls.
 
If you are dissatisfied with the product you purchased from us or one of our authorized sellers, please contact us at help@doggiedailies.com. Please have the following information available: (1) product subject to the guarantee claim, (2) reason for dissatisfaction, and (3) order number and where the product was purchased.
 
We reserve the right to request the packaging and remaining portion of the product subject to the claim depending on the issues cited. To that end, you may be required to mail the unused portion of the product back to Doggie Dailies under a return request issued by Doggie Dailies. Do not mail products to us without a return request, and please note that you may be responsible for the mailing costs. 
 
Guarantee Guidelines
We reserve the right to verify or request additional information, require valid proof of purchase, and to deny Guarantee requests in our discretion in cases of suspected fraud or where we conclude that the purchaser has abused the Guarantee.  We may amend or terminate the Satisfaction Guarantee at any time without notice.
 
Please note that we are unable to control the quality of our products sold by unauthorized sellers. Unless otherwise prohibited by law, the Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites.  The Guarantee is also limited to original, end-user purchasers in the United States and claims must be made within 120 days from the date of purchase.